Frequently Asked Questions

Hopefully you can find what you need below.
If not, then please Get in touch.

Shipping and Delivery

How long does it take to ship my order?

We ship all orders within 24-36 hours. You will receive a shipping confirmation email with delivery details.

How do I track my shipment?

How long will my order take to arrive?

If I order multiple items, will they ship at the same time?

Order Change & Cancellation

How do I change or cancel my order?

Can I change the shipping address after it has been placed?

Lost, Stolen, Damaged

I received a defective item. What can be done about this?

My order arrived, but it’s damaged

My package says it was delivered, but it’s not here!